Ditchek.com offers a 30-day satisfaction guarantee on all online purchases. If you're not 100% satisfied, we will either provide an exchange or a full refund. Please request a Returned Goods Authorization # at My Account. or contact us by email at info@ditchek.com to provide an explanation regarding the reason for the return or exchange.

To ensure full credit for your return, please follow these instructions:

1. Include the RGA reference # with the returned product(s).

2. Return product(s) in the original packaging supplied by the manufacturer.

3. Include all parts, hardware and instructions supplied by the manufacturer with the original product(s).

4. Return the product(s) in new condition - not used, installed or disassembled.

5. Repackage carefully to avoid any damages during shipping.

6. Send domestic returns via UPS-Ground.

Ship returns to:

Sam Ditchek & Sons Inc.

ATTN: RETURN DEPT.

616 Classon Avenue

Brooklyn, NY 11238

Following inspection of the returned product, a full refund will be issued (unless a replacement product has already been shipped). If the return was due to our error, we will also refund you for the cost of the return shipping.

If you have received your product in damaged condition please contact us immediately at info@ditchek.com . Please provide a detailed explanation of the condition of the product, and we will notify you by email with further instructions on processing the claim.

Manufacturer's Warranties

Ditchek.com supplies the highest quality products from the most reliable manufacturers. Most manufacturers offer special warranties on their products. Generally, the warranty information will be provided with the product, but if not, please contact us for specific details regarding your purchase.